My new place of employment has a great system for a number of services. There are two options for submitting items (such as class syllabi) for printing–one digital, one hard copy via intracampus courier. Since I couldn’t get the technology to work for digital submission (password issues, I guess, which I will get sorted out after the first-week-of-classes dust settles), I turned in my class syllabi for printing at the end of last week the “old fashioned” way. I was running by the skin of my teeth due to transitions in my department and the fact that I am new and I am slow. So I made special note of the fact that I would need at least the one set of materials for an 8AM Tuesday class, as per the instructions of the department secretary (an angel).
Long story short: When the last courier delivery before my 8AM tomorrow class was made, my syllabi did not appear to be among the stacks of materials I’d seen being hauled out of the delivery van just as I departed campus for the day. This sad news was waiting for me when I got home.
Being the resourceful person that I am, I picked up the phone and tried to call the person closest to my difficulty. Getting no answer, I called a wonderful woman whose sole task is to smooth the way for adjuncts. Several targeted phone calls later, it appeared that there would be nothing for it but to make a run out to campus yet today and copy what I need for that class first thing in the morning.
Halfway to my destination, my cell phone rang; it was the department secretary saying she had made one more call, and my materials, which had been delivered to the wrong building (our divided campus is in physical transition, with some buildings just opening for the first time this semester, new delivery stops, etc.), had been found and promised for delivery to our building by 5PM today!
With a lightened heart, and a thankful prayer on my lips, I headed home, knowing that these good people doing their jobs well would get a few lines of exposure here. Not only did they do their jobs well today, but they went the extra mile, rescuing me in the process.
I am humbled and challenged to pay it forward as I go on my way, not to mention showing my gratitude to these with servant hearts every time I get the chance.
What kind person doing his/her job well needs to hear/receive YOUR thanks? Be on the lookout!